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Pager // simplifying medical experience bringing care to patients
Design, Full Time    New York City    Posted: Tuesday, September 22, 2020
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Pager delivers a doctor in your family healthcare experience by making it simple for consumers to connect with the trusted experts they need to make the right healthcare decisions. Through AI-enabled technology, Pager brings consumers, nurses, doctors & other members of the care team together through secure chat, voice & video chat, all in one place. We partner with healthcare organizations to deliver seamless, tech-enabled services & solutions for a consumer experience that leads to better decisions, outcomes & healthier lives. Started in 2014 & based in New York City, Pager is led by seasoned technology & healthcare entrepreneurs to redefine the way that consumers interact with their healthcare.

Pager is hiring a Design Director to drive the coordinated design vision, direction & execution supporting multiple client needs & company objectives while simultaneously maintaining clear communications across the organization.  


  • Establish & execute holistic design visions across our Consumer & Enterprise products. 
  • Be a disruptor with strong vision & leading from the front. 
  • Actively practice & evangelize the customer-centric thinking organizationally
  • Play a strong thought partner to cross-functional teams like Product, Engineering, Analytics, & Operations to realize the companys mission & vision
  • Partner with the rest of the design leadership team to build the holistic journey in three-sided marketplace
  • Recruit best talents who will raise the bar at DoorDash
  • Coach & mentor designers on both soft & hard skills & help them develop & achieve career goals
  • Build a culture that elevates the team, in terms of both performance & morale
  • Establish the operating model that increases the teams effectiveness
  • Align the teams priorities & deliverables to the companys overarching strategy & goals
  • Be the inspirational leader by your creativity, vision, commitment, & persistence

Ideal Candidate

  • Strong portfolio showcasing the problem-solving skills both for consumer facing & enterprise facing products.  
  • 10+ years of experience in design, with a minimum of 3 years in team building & management
  • Have managed a team of 5 or more
  • Fluency in the latest product design trends, tools, & technology cross-platform
  • Prior design experience in a healthtech industry is preferred

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