Tock is looking for an experienced Senior Regional Director of Sales to lead our expansion in New York City. This is an exciting role in a highly competitive market.
As a senior member in Tock's growing sales organization, you'll be a leader in a dynamic group that is working with some of the world's best chefs, accomplished entrepreneurs, & restaurateurs. You will be an integral part of Tock's expansion into a key market, want to work in an entrepreneurial environment, enjoy competing & winning, & are an experienced restaurant industry veteran.
You will manage the end-to-end sales process; lead generation, solution demoing, negotiation, & hand-off to our implementation team to ensure customer success. You will also work with our current customer base to better understand the NYC restaurant ecosystem, the trends in market, & their advice on fellow restaurateurs to work with.
You will report directly to the Senior Director of Sales & must be based in NYC.
We have introduced our Flexible Work Philosophy for Tock employees, which our Recruiters can tell you more about. For those who will work out of our offices 1-5 days a week, we have also introduced a detailed return to office approach to guarantee a safe return for our Tock employees. The safety of our people is our top priority & we will continue to monitor the status of COVID19.
You'll Get To
- Pitch Tock to replace prospect's current reservation, waitlist & events platform
- Work with your network to find new restaurant openings & be ahead of the competition in closing these deals
- Reset the competitive conversation & drive home new talking points with prospects & current customers
- Establish a vision & plan to guide your long-term approach to pipeline generation
- Become a Tock product expert to lead online & onsite product demonstrations
- Manage complex sales & develop a strategic regional plan
- Work with Tock's Account Management team to ensure expectations set during the sales process are achieved during implementation
- Provide feedback to the company on prospect feedback, competitive moves, product insight, & more
Who We're Looking For
- An experienced restaurant veteran; someone who was a restauranteur, general manager, chef, etc., but regardless of background has a knowledge of the local dining scene, the players, the influencers, & more
- Someone who knows every neighborhood & the best restaurants in each of these neighborhoods
- Technologically savvy, with demonstrated experience using hospitality technology platforms & a desire to learn new tools
- Entrepreneurial with a strong sense of urgency & a drive for results
- Highly competitive
- Strong presentation skills with the ability to sell & negotiate at all decision-making levels
- Nice to have: 5+ years experience in hospitality sales with goals tied to growing the business
- Nice to have: Experience with Salesforce, Outreach, or equivalent tools
Benefits & Perks
- A choice between medical plans with 100% covered premiums
- Flexible paid time off
- 401k with employer match
- Paid parental leave
- Fertility & adoption benefits
- Education reimbursement
- Pretax commuter benefits
- Employee Assistance Program
- Charitable donation match
- 6 Global Employee Resource Groups (ERGs)
Cash Compensation Range: $100,000 - $186,000 USD
The base salary for this position will vary based on job-related criteria including relevant skills, experience, & location, among other factors.
In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), all Tock employees are eligible to receive equity in the company as part of their total compensation.
Tock's Growth
- Awarded Fast Company's "Most Innovative Companies" for 2021
- Awarded Built In's "Best Places to Work" in 2020, 2021, 2022, & 2023
- Awarded America's Hottest Brands of 2020 by AdAge
- Won Chicago Tribune's "Game Changer" Award for industry innovation
- Reached a global customer base of 30 countries operating in 200+ cities
- Processed over $1 billion in prepaid reservations
- Named one of 2019's 50 Startups to Watch
- Featured in: New York Times, Bloomberg, GQ, Vice, Wired, Food & Wine, Eater, Skift Table, Chicago Tribune, Crain's Chicago Business, New York Post, & more
About Tock
Tock is the all-in-one system for reservations, takeout, delivery, & events. We are changing the way restaurants, wineries, & culinary event organizers run their business & how guests explore, discover, & book at these places all around the globe.
About Squarespace
Squarespace is a leading all-in-one website building & ecommerce platform that enables millions to build a brand & transact with their customers in an impactful & beautiful online presence. Our products allow anyone at any stage of their journey to manage their projects & businesses through websites, domains, ecommerce, marketing tools, & scheduling, along with tools for managing a social media presence with Unfold & hospitality business management through Tock. Squarespace democratizes access to outstanding design, helping our customers in approximately 200 countries & territories maintain consistent branding across all digital touchpoints to stand out online. Our team of more than 1,400 is headquartered in bustling New York City, with offices in Dublin, Ireland, Aveiro, Portugal (coming soon!) & coworking spaces in the UK, Netherlands, & Australia. For more information, visit www.squarespace.com.
Our Commitment
Not only do we embrace & celebrate the diversity of our customers, but we also work toward the same in our employees. At Tock, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.
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