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Signpost // cloud marketing platform for local business
New York City    Posted: Wednesday, December 04, 2019
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Job Description

If youre looking for an exciting new challenge with a team that is passionate about & committed to helping small businesses succeed, then this is the place for you! With offices in the nation's fastest-growing cities: New York, Austin, & Denver, Signpost hires only the best talent to launch our organization to the next level. Our unique company culture at Signpost creates a dynamic environment for anyone who is passionate about People Operations & making an impact as we grow & scale. Were backed by some of the smartest investors out there (HighBar & Georgian Partners) & our business is taking off! We are looking for talented, passionate & autonomous but collaborative self-starters who are looking for an exciting challenge at a place where they can learn, grow & have true ownership.

As the HR Payroll & Benefits Specialist at Signpost, youll have the opportunity to significantly contribute to the People Operations space while also supporting our small but rapidly growing team. Utilizing HR processes & benefits/payroll strategies, your focus will be to help continually build out these functions as our teams grow & scale. Youll work hand-in-hand with our HR & finance teams, as well as leaders across all departments to be a Signpost brand ambassador & a liaison on payroll & benefits support throughout the employee life cycle.

Essential Functions:

As the HR Payroll & Benefits Specialist at Signpost, you will be responsible for assisting with the day-to-day administration & support of all payroll, benefits, stock options & retirement programs across the company in partnership with our HR & Finance teams. This includes medical, dental, vision, life insurance, short- & long-term disability (STD/LTD), stock options & 401(k) plans with the opportunity to learn & grow with a dynamic team. This role will also focus on the overall employee experience by building strong relationships with employees & managers to lend support in these areas. In addition, the position will closely manage our HRIS system (Paycom), including accuracy of data & record keeping, relationships with our brokers, vendors & team members of all levels across New York, Austin & Denver.

  1. Manage & ensure the accuracy of all payroll, on-boarding/off-boarding, status changes & benefits enrollments in the HRIS (Paycom) to provide vendors & employees with accurate information. This includes setting new hires up in the system, tracking & managing all changes on a standing basis.
  2. Serve as lead point of contact on HRIS administration & accuracy of our employee records for our Signpost team, including heavy reporting pulling across departments, data accuracy for audits, HR/Finance analyses & more.
  3. Administer payroll processing on a semi-monthly basis across our Signpost team for both salaried & hourly employees, as well as for monthly commissions, employee referral bonuses & salary adjustments. Experience with time card tracking, FLSA regulations & payroll administration for exempt & non-exempt employees required.
  4. Assist with new hire orientations, including benefits enrollment & HR support needs.
  5. Perform quality benefits-related & 401K/5500 audits with vendors (Alliant/Cigna) & finance on a quarterly basis. This also includes supporting HR Director with EEOC reporting & compliance audits.
  6. Enroll employees with benefit vendors & processes life status changes. Assist employees regarding benefits claim issues & plan changes.
  7. Manage/lead first point of contact relationship with our benefit brokers & providers, partners with HR Director on key findings, benefit trends & strategic HR initiatives.
  8. Respond to payroll & benefits inquiries from managers & employees on plan provisions, benefits enrollments, status changes & other general inquiries. This includes stock options & 401(k) inquiries along with questions on timesheets/payroll.
  9. Process & administer all leave-of-absence requests & disability paperwork: medical, personal, disability & FMLA. Effectively interprets FMLA, STD, LTD & ADA implications as they relate to leaves of absences/ disabilities.
  10. Assist with the Annual Benefits/Open Enrollment process/administration - experience working on benefits enrollment, plan designs & administration is a plus.
  11. Provide necessary reports for allocation/ billing charges, data/file feeds, audits & monthly headcount.
  12. Manage monthly promotions, approvals & employee status changes in paycom (including title changes, salary adjustments, team & supervisor changes etc).
  13. Manage unemployment insurance claims, garnishments & stock grant administration.
  14. Lead Stock Option projects, audits & administration for on-boarding, promotions, off-boarding across our Signpost team in partnership with our finance team.
  15. Administer PTO & time-off requests & policies in partnership with managers, employees & the HR team. This is to be managed in the HRIS system, but also taking lead on general HR inquires & leading trainings in some cases may be required.
  16. Manage all data input for HRIS (Paycom) for monthly promotions, graduations, team changes.Audit administration for all benefit partners (BRI, Cigna, AXA, HSA, Eye-Med, Alliant).
  17. Support year-end benefits, payroll & tax required reporting.


  1. Strong knowledge of HRIS, Payroll & Benefits administration (Experience working with Paycom is a huge plus)!
  2. Great Communication/follow-through ability to work with team members of all levels.
  3. Ability to lead strong relationship management with our vendors, HR & Finance teams & employees.
  4. Ethical Practice in payroll & benefits management for employees.
  5. Detail orientated with a passion for working with data & conducting HR/Finance Analyses to drive solutions.
  6. 2+ years of HR experience administering payroll, benefits, HRIS management.
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