If you are looking to bring your skills of organization, problem-solving, & analysis to a place where you can impact millions of restaurant diners -- then step right up. ChowNow is seeking a highly organized Restaurant Marketing Automation Specialist to join our consumer marketing team.
ChowNow is unique among tech startups in the restaurant space. We power branded online ordering systems for independent restaurants across North America - via websites, Google, Instagram, & through branded iOS & Android apps - & we do it all for a reasonable monthly fee regardless of order volume. We operate this way because of our belief in being fair, sustainable, & equitable with our restaurant partners. And the same goes for our workplace.
Diversity, teamwork, & mutual respect are among our core company values. And we pride ourselves on giving our teams plenty of opportunities to make their mark. To date we've created over 20,000 apps for our restaurant partners - something that's never been done before in our category. And as we expand to new markets, further spreading the word about the ChowNow difference, those opportunities to create, build, & grow will only increase. If this sounds like the kind of workplace, & the kind of mission, that appeals to you, we'd love to talk.
Together we can preserve neighborhood flavor, one restaurant at a time.
About the Position:
As our Restaurant Marketing Automation Specialist, you will be responsible for managing lifecycle marketing tools & developing new initiatives, which will include developing the strategy, building new workflows, monitoring the tech stack, & analyzing the results. Using a multi-channel approach, you'll be leveraging email, push, & SMS primarily, & work towards expanding into new messaging channels. Your objective is to help deliver the right message to the right person at the right time, with the ultimate goal of helping drive orders & reorders.
This is a remote position based in one of our employee hubs of Los Angeles, San Francisco, Austin, Atlanta, NYC, Kansas City, or Chicago.
You are a self-starter who understands how to take an idea from start to completion, or find a way to do so. You are excited about data, excels in organization, clear communication & can bring an experienced & experimental mindset to this evolving team. You're a great growth-hacker, with a relentless focus on customer retention. You've built successful campaigns from the ground up - through ideation, planning, execution, optimization & reporting. You understand how to activate the entire funnel to drive growth & are comfortable with both awareness & performance campaigns.
You're excited by the challenge of rolling up your sleeves & working cross-functionally in a fast-paced environment.