Company Description|Job Description
As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable & secure payment network - enabling individuals, businesses, & economies to thrive. Our advanced global processing network, VisaNet, provides secure & reliable payments around the world, & is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, & fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network & scale to reshape the future of commerce.
At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, & be part of an inclusive & diverse workplace. We are a global team of disruptors, trailblazers, innovators & risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, & doing meaningful work that brings financial literacy & digital commerce to millions of unbanked & underserved consumers.
You're an Individual. We're the team for you. Together, let's transform the way the world pays.
What is VCA?
As part of the Visa's Asia Pacific Consulting Practice, VCA applies deep expertise in the credit card industry to provide solutions to assist clients with their key business priorities, drive growth & improve profitability. We drive tangible, impactful & financial results for Visa's clients, including card issuers, acquirers, & merchants. The VCA team provides a comprehensive range of consulting services to deliver solutions that address unique challenges in areas such as analytics, credit card product development, risk management, marketing, strategic growth, customer experience, digital payments, among others, & solves the most strategic problems for our clients.
What will I work on in the VCA practice?
The Consultant of VCA will support consulting engagements for Visa clients in China, enabling portfolio growth & improved profitability in clients' credit card business, as well as acquiring & merchant business.
Potential projects could include portfolio management diagnostics, product & customer segmentation analytics, marketing strategies development, risk management strategies development, customer experience diagnostics & enhancement, assessments of digital products & related marketing strategies, development of industry landscape evaluations & best practices, & consulting projects management.
Working with the Senior Director, the Consultant will be responsible for significant components of client engagements, & in some cases entire end-to-end delivery of client engagements. Specifically this will involve the Consultant interacting with the client team, gathering & managing project inputs, analyzing & forming conclusions & recommendations, putting together compelling project reports & working with clients on executing recommendations.
Prepare client proposals & project plans, identifying dependencies, roles & responsibilities
Actively engage in the actual delivery of the project once it starts, generating revenue for the company by charging time on the project.
Ensure project engagements remain on track, utilizing governance frameworks, & mitigating / resolving complex problems that emerge during engagements
Prepare project materials including interview guides, data requirements, concepts, frameworks
Undertake client interviewing, collecting & analyzing input such as client information, data, processes, policies, competitive & environmental information
Create, develop & maintain models, contribute to IP creation & standardized VCA offerings
Continuously build knowledge, surfacing new insights & producing thought leadership pieces that contribute to practice development
Identify solutions & recommendations that are linked to client objectives & result in performance improvement
Create compelling presentations to illustrate findings, ideas, recommendations, & within consulting engagements
Recommending approaches, providing guidance & at times physically supporting implementation at the client site
Collaborate with local AE/other functional teams to gain insights & support client engagement & execution
What is Visa Consulting & Analytics (VCA) looking for in a Consultant?
Having already accumulated a variety of experience, you will be curious about the credit card industry & keen to work alongside an experienced team in gaining a deeper understanding. You will be comfortable engaging in the delivery of a project, managing a project end to end & relish the opportunity to work closely with clients to influence their future performance.
Specific requirements are:
Experience in management or technology consulting related to the credit card industry, or within credit card management
Superior analytical & problem solving skills, with demonstrated intellectual & analytical rigor
Must be team oriented, collaborative, diplomatic, & flexible, able to work effectively in matrixed organization
Excellent presentation skills, including strong oral & writing capabilities
Self-motivated, results oriented individual with the ability to handle numerous projects concurrently
Significant knowledge in analytical tools & processes commonly used in the credit card industry such as SAS & database structures
Experience in & passion for the power of analytics to inform & drive strategy & tactics, & proven ability to generate insights from data
In addition, you will have:
Language skills - strong English & Mandarin Chinese, written & verbal skills.
3-5 years' experience in Consulting, Strategy, Issuing, or Acquiring/Merchant role
Strong consulting experience preferred with project management skills
Expert level PowerPoint & Excel
Significant understanding of statistical analysis, modeling, scoring schemes, etc.
Strong commercial acumen, with experience in working on business/value cases
Be very detail oriented, ensuring the highest level of quality/rigor in reports & data analysis
Strong undergraduate academic accomplishment
Location: Shanghai, Beijing, or Guangzhou. Other locations negotiable
Willingness to travel (30% or more)