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Rent The Runway // designer dresses & accessories rental
Brooklyn, NY (Rent the Runway HQ)    Posted: Friday, February 12, 2021
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About Rent the Runway:

Rent the Runway is transforming the way modern women get dressed & disrupting the $2.4 trillion fashion industry by pioneering dynamic ownership & enabling women to rent, subscribe to & purchase secondhand clothing. Founded in 2009 with a vision to build the worlds first living closet, RTR believes that women everywhere will soon have a subscription to fashion. By creating a new model of dynamic ownership rooted in sustainability, RTR has made apparel rental an indispensable utility while also powering women to feel their best every day. RTR offers apparel, accessories & home decor from over 700 designer partners & has built in-house proprietary technology & a one-of-a-kind reverse logistics operation. Under CEO & Co-Founder Jennifer Hymans leadership, Rent the Runway has been named to CNBCs Disruptor 50 five times in ten years, & has been placed on Fast Companys Most Innovative Companies list multiple times.

Position Overview:

The Fashion Operations team leads initiatives that are essential to evolving our inventory lifecycle & merchandising operations, with a main functional focus on merchant systems & liquidation expansion. 

This role operates at the intersection of the merchants & planners, warehouse operations, product, engineering, & third party vendors to drive forward an ecosystem for managing our product, which is adopted by teams throughout the organization. You will be responsible for making sure process & system decisions are made in a way that sets up Rent the Runway for long-term, successful, sustainable growth.

You will need fantastic organizational & communication skills, technical skills, as well as a passion for process improvement & thinking outside the box. Its your role to help create a seamless merchant & vendor process & create a path to our future vision. This will require you to think big & be comfortable challenging convention, & in some cases reinvent how we operate.

What youll do:

Act as a key merchandising & planning business stakeholder on projects that support our inventory integrity, procurement operations, & product catalog.

  • Prioritize needs for technology teams based on input from merchandising, planning & Ops stakeholders & communicate regular updates to senior stakeholders
  • Own the third party relationships & systems on projects to scale our procurement operations, including the system rollout for OMS, royalty payments, & EDI/ASN technology
  • Provide third party guidance on data conversion & mapping decisions. Understand the underlying data elements, constraints, flows & sources supporting our business
  • Partner closely with the liquidation business manager, tech, & operations to test new concepts & launch new processes to multiply our channels of distribution

Concept & drive innovation in workflows & lead change management as we multiply the number of internal & external systems the merchandising team uses day to day.

  • Develop workflows & communications across internal teams during onboarding of new systems and develop training & documentation to ensure ongoing adoption
  • Partner with Product & Engineering to translate integration requirements with internal systems
  • Implement best practices for product data integrity & maintenance across merchandising, inventory, & financial systems. 
  • Ensure successful integration of creative & production asset tools with merchant systems & workflows, including third party PLM & asset management software
  • Drive innovation in posting operations, editorial, & sample management processes to reduce costs while meeting business needs across teams

Scale our vendor relations program with new platforms & systems for seamless vendor, item, category, & order management.

  • Lead projects & new tools to improve data exchange between vendors & RTR to ensure accuracy & integrity of our product catalog
  • Lead operational initiatives for vendor compliance that require IT/Security support, including a chargeback program & vendor extranet
  • Lead vendor programs that support innovation in processes at RTR, including category expansion, bundles, & garment quality requirements

About You:

  • You have a Bachelors degree or MBA
  • You have 6+ years of experience, preferably in a merchandising, operations, or consulting function that has involved project management implementing related systems or processes
  • You have experience playing a leading role in one or more third party solution integrations with internal systems
  • You have experience or understanding of at least one key product management system, including PIM, PLM, OMS, ERP, or DAM
  • You have excellent verbal & written communication skills, interpersonal skills, & an ability to effectively communicate with both business & technical teams
  • You are passionate about continuous improvement & can incorporate changes to both tools & processes to drive optimal results
  • You love building scrappy solutions when needed while continuing to work towards more long-term & scalable tools
  • You enjoying learning new tools & workflows, become the subject-matter-expert quickly, & are a go-to resource when considering process decisions
  • You are able & willing to travel to our warehouse in Secaucus, NJ as needed
  • You have strong Excel skills, VBA a plus
  • You are comfortable with complex metadata & taxonomy concepts. You have a familiarity with databases & being comfortable with SQL is a plus


At Rent the Runway, were committed to the well-being of our employees & aim to create a workplace that fosters both personal & professional growth. Our benefits include, but are not limited to: 

  • Paid Time Off including vacation, paid bereavement, & family sick leave - every employee needs time to take care of themselves & their family.
  • Universal Paid Parental Leave for both parents + flexible return to work program  - because we know your newest family member(s) deserve your undivided attention. 
  • Paid Sabbatical after 5 years of continuous service - Unplug, recharge, & have some fun!
  • Comprehensive health, vision, dental, FSA & dependent care from day 1 of employment - Your health comes first & weve got you covered.
  • 401k match - an investment in your future. 
  • Flexibility Policy - when our corporate employees return to the office post COVID they will have the option to work remotely 2-3 days a week.

Rent the Runway is an Equal Opportunity Employer. Rent the Runway does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, & business need.

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