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Bread // pay-over-time financing solns for retailers
Remote    Posted: Friday, June 11, 2021
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Bread is a technology company that aims to transform the way the world shops online. We build tools, technologies & APIs that allow e-commerce merchants to integrate installment loan financing & other alternative payment products anywhere in their customers shopping journey. Bread was founded in 2014 by financial technology veterans, & has experienced explosive growth to date. Recently acquired by Alliance Data Systems, Bread provides candidates the highly unique experience of being part of a rapidly growing fintech with the DNA & culture of a startup, while also having the considerable resources of a highly scaled, leading financial institution. This powerful combination will enable Bread to accelerate its growth to become an even greater force in the marketplace as well as provide candidates a completely unique experience.

The Solutions Engineer will be responsible for executing a best-in-class implementation program to onboard Breads merchants smoothly & efficiently. You will work with merchants, Sales, Merchant Success & Product/Engineering to deliver an excellent technical integration & onboarding experience for Bread merchants, both during the sales process & during the actual integration.

Your Role at Bread

  • Work with developers at Breads merchant customers & platform partners to design & execute integration solutions using Breads plugins, tools, & APIs
  • Brainstorm solutions to merchant technical challenges, & help troubleshoot with merchant developers if they have difficulty understanding our docs or integrating in any way
  • Collaborate with merchants & the Account Management team to resolve bugs. Act as the first point of triage in debugging
  • Improve system documentation & anticipate merchant questions by contributing to help docs, code samples, & blog post

Must have:

  • Strong programming & technical skills, & you can read & understand API documentation & you enjoy the puzzle of linking systems together
  • A penchant for evaluating code against API documentation, & finding bugs & optimization opportunities
  • You love working on both program & relationship management, & youve been told you excel at each
  • You thrive in environments that demand adaptability & thinking fast on your feet
  • Youve probably mastered new programming languages & tech platforms on your own - not just because you thought itd be a helpful skill, also because you thought itd be fun
  • In addition to being technical, you have the ability to connect with people. Folks tell you youre a good listener, & you make everyone in the conversation feel included
  • You excel in customer interactions, presentations, demonstrations, & proof-of-concepts with both business & technical audiences
  • Experience with HTML/CSS & JavaScript
  • Familiarity with web debugging tools (e.g. Chrome Dev Tools)

Nice to have:

    • Familiarity with eCommerce platforms e.g. Magento, WooCommerce, Shopify, BigCommerce, etc.
    • Experience with: PHP, Go or SQL
    • Previous eCommerce experience
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