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Pinterest // visual discovery & planning tool
San Francisco, CA; New York City    Posted: Friday, July 12, 2019
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Our customers on Pinterest play a big role in providing content that helps bring everyone the inspiration to create a life they love. Were looking for a motivated self-starter to join our Partner Operations team & help our global customers, big & small, get discovered by millions of people looking for things to plan buy & do. Youll work directly with our internal & external customers to answer questions, solve problems, & take the insights you gain to our product & engineering teams to help make Pinterest even better.

What youll do:

  • Support customers with solutions to unblock issues with Pinterests business products suite
  • Represent the voice of businesses & develop insights to improve user experience
  • Identify product limitations, features & perform data analysis to size, prioritize & shape business cases for product & sales process enhancement
  • Partner with product & engineering teams to facilitate successful execution of product launches, regress bugs & develop localized product strategy
  • Develop internal tools, processes & workflows to automate or improve products & services

What were looking for:

  • BS/BA degree required
  • Experience with triaging & troubleshooting technical products/platforms (ex. ad networks, Google Analytics, conversion tracking, APIs) for business customers with a client service mindset
  • Working knowledge of web development & common web publishing & e-commerce software; HTML, CSS, SQL. Python, C++, Java preferred
  • Data analysis skills to generate insights & effectively build business cases to advocate technical solutions & improve processes
  • Comfortable engaging with sales teams & directly with clients
  • Passion for Pinterests mission, supporting businesses & improving the product experience
  • Ability to thrive in a fast paced, dynamic environment
  • Nice to have: Drupal, REST, OAuth, Postman or other API support experience


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