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BentoBox // website services for restaurants
Design, Full Time    New York or Remote    Posted: Friday, January 08, 2021
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BentoBox empowers restaurants to own their presence, profits & relationships. The hospitality platform disrupts third-party services that come between the restaurant & the guest. BentoBox puts the restaurant first & offers tools that drive high-margin revenue directly through the restaurants website. BentoBox is trusted & loved by over 5,000 restaurants worldwide including The Meatball Shop, Joseph Leonard, Union Square Hospitality Group, Major Food Group, Roses Luxury, Eleven Madison Park & many more. Learn more at

BentoBox is seeking a Design Operations Coordinator to join our rapidly growing team. Reporting to the Sr. Manager of Design Ops, this person will be instrumental in streamlining the day-to-day operational workflow between the design team & other departments.

Check out our Design team's blog for recent updates & fun projects!


  • Manage day to day task distribution, adhering to Design Ops management methods
  • Regularly audit Design Ops efficacy through analyzing the Design teams productivity; suggest improvements where necessary
  • Work with Sr. Manager of Design Ops to plan & define the workflow & timeline of large-scale projects, setting & maintaining expectations by keeping stakeholders informed
  • Build & maintain strong relationships with counterparts within the Customer Success & Marketing teams
  • Champion the Design Team: all decisions are executed through the lens of how they benefit the team as a whole
  • Be a definitive expert of the BentoBox platform & its design capabilities
  • Procure monthly roundup of notable designs to be distributed to the company
  • General operational & organizational tasks relating to design assets & project management
  • Uphold BentoBoxs core mission, vision & values
  • Note: Remote applicants must be willing to work East Coast hours (9:30am - 6:30pm EST)

Skills & Attributes

  • Minimum 1 year experience in an operational or project management role with a focus in design
  • Well-versed in web design terminology, infrastructure & best practices
  • Highly energetic & ambitious. Excited to give 150% every day to help build a massive company
  • Excellent communication & collaboration skills
  • Smart, meticulous, self-motivated, quality-focused; adept at both identifying & solving problems as they arise
  • Supernaturally organized & detail-oriented
  • High competency working with web-based technologies (e.g. Asana, Google Docs, Jira)
  • Strong multi-tasker who can easily manage numerous projects at once
  • Passionate about the restaurant industry & helping owners & operators thrive in a digital world

What We Offer

  • Competitive salary + equity 
  • Health insurance (medical, dental, & vision) - BentoBox covers 100% of healthcare premium costs
  • 401k plan with company match
  • Life insurance & disability plans 
  • Commuter benefits
  • Flexible vacation plan
  • Paid parental leave
  • Professional development opportunities, including a yearly learning stipend
  • Perks when dining with BentoBox customers such as tip reimbursement
  • Making a positive impact on the hospitality community

BentoBox provides equal employment opportunities to all employees & applicants for employment & prohibits discrimination & harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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