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ACV Auctions // online auto auctions
Ithaca, NY    Posted: Wednesday, July 07, 2021
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At ACV Auctions, you have an opportunity to join one of the fastest growing & dynamic technology companies in the Northeast.  ACV is taking the world of physical auctions for the transacting of used cars through digital transformation through its data-driven online marketplace.  The used car market is more than twice the size of the new car market with a $180B TAM in the US alone.  With a workforce of 1,500 employees across the country, ACV has created a fast-paced & dynamic work environment.  The company has raised over $350M of capital at a recent valuation of over $1.5B, & offers the opportunity to help build a large global technology business.

What are we looking for:

We are currently looking to hire 1 (Remote) Entry Level Logistics Coordinator residing in the Western NY area. 

Our Logistics Coordinators are responsible for coordinating between our dealer partners & our field inspection team. They have great communication & customer service skills. An ideal candidate for this role will have the ability to make decisions independently, learn quickly, apply logic & use data to make informed decisions. 

What youll be doing:

  • Dispatch assignments to field staff & coordinate inspection services between internal & external customers using phone, email, & instant messages.
  • Reassign work based on time, distance, & inspection type.
  • Work closely with the Logistics Analysts to optimize inspector utilization.
  • Confer with internal/external customers to resolve issues, answer requests, & provide ETAs.
  • Review various reports to ensure service level agreements are handled competently & efficiently.
  • Builds & maintains customer satisfaction with the products & services offered by the organization; provides excellent service to internal & external customers.

What you will need:

  • A High School Diploma or equivalent required, an Associates degree is preferred.
  • A minimum of 1 year of office or customer service experience required.
  • A minimum of 2 years of Logistics or Dispatching experience strongly preferred.
  • Experience with Salesforce or Field Service Lightning is a plus!

What we will offer:

  • Competitive salary & benefits
  • Upbeat innovative culture
  • Professional training opportunities
  • Flexible schedules

ACV Auctions is an equal opportunity employer (EOE) & all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. 


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