Customer Support is the heart & soul of our business. Were on the search for exceptional leaders with a passion for developing others, building effective teams, & helping us continue to uphold & surpass our commitments to the customers we serve. Through working closely with your team, you will strive to help build a positive & inclusive environment, accepting of all differences that make HubSpot Support a diverse & unique place to work. Our team is continuing to grow, & we cant wait to hear from you!
As a Manager of a Customer Support team, you will have leadership responsibility for hiring, training, coaching, & leading a team of new & established Customer Support specialists in a fast-paced & rapidly changing environment.
In this role, you will work closely with local & global Support leadership to help build a team of Customer focused specialists who can solve complex challenges to delight our customers. You will also be responsible for delivering on the highest level of support & service, exceeding our customers expectations.
If you have a desire to help others, are curious about technology, & a passion to make the customer service experience a bit more human, this could be the right opportunity for you! This role is also open remotely in Ireland.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please dont hesitate to apply wed love to hear from you.
HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software & support to help businesses grow better. We build marketing, sales, service, & website management products that start free & scale to meet our customers needs at any stage of growth. Were also building a company culture that empowers people to do their best work through. If that sounds like something youd like to be part of, wed love to hear from you.
You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, & learn about our commitment to creating a diverse & inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #4 Best Place to Work on Glassdoor in 2021, & has been recognized for award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, & more.
Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees work across the globe in HubSpot offices & remotely. Visit our careers website to learn more about culture & opportunities at HubSpot.
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