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Ritual // social food ordering app
Toronto    Posted: Friday, August 02, 2019
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As a City Growth Manager, youll be responsible for ensuring the growth of multiple cities in a region through a mix of growing the business of our high-value partners, running successful marketing campaigns, & finding unique, local opportunities to improve the penetration of Ritual within your cities. Youre responsible for setting the bar on creative thinking, account management, problem solving, & experimentation with demand tactics. The ideal candidate understands how to build lasting relationships with key stakeholders through delivering value to their business, understands sales fundamentals & can effectively run a sales funnel. The ideal candidate is also data-driven & is able to understand market growth issues & opportunities.

Key Responsibilities

  • Drive revenue to the merchant partners in your book of business through marketing programs & successful marketing campaign executions
  • Analyse the growth of cities & identify opportunities for improvement
  • Build & maintain merchant partner relationships
  • Meet & exceed quarterly marketing program & campaign targets
  • Develop deep knowledge of Ritual products & offerings & can clearly communicate the value proposition to our merchant partners
  • Contribute to the on-going development of our marketing programs & playbooks by understanding our merchants & identifying inefficiencies in our processes
  • Lead experiments with new partner growth initiatives
  • Expand key merchant partnerships through onboarding more store locations
  • Ensure high merchant partner retention


  • Excels sales fundamentals, funnels & maintaining a robust sales pipeline
  • Comfortable communicating to key merchants through regular check-ins & presentations
  • Able to effectively communicate to merchant partners of differing levels of sophistication
  • Strong interpersonal, planning & communication skills
  • Can effectively analyze data, draw meaningful conclusions & execute a strategy for strategic initiatives
  • Able to thrive in a continuously changing environment & comfortable handling ambiguity

Basic Qualifications

  • 5+ years of account management, business development, consulting, or sales experience.
  • University or College degree preferred
  • Self-starter comfortable working in a lean startup team. Not afraid to get your hands dirty & execute flawlessly.
  • Youre a hustler: Take ownership of Rituals growth & do whatever it takes to get the job done

Preferred Qualifications

  • Salesforce experience
  • Experience using email management softwares (Yesware, Mixmax)
  • Startup or marketplace experience a plus.
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