At WorkFusion, we build software that is changing the world & transforming workplaces. Our technology automates repetitive, data-intensive work so people can be freed from the mundane to pursue the meaningful, companies can grow further, & customers can be served faster & better.
WorkFusion is increasingly recognized as the world leader in industry-specific process automation, offering AI-powered software with particular focus on the needs of banking, financial services, & insurance enterprises. Our Intelligent Automation Cloud combines RPA, machine learning & analytics in one unrivaled platform that can be deployed quickly & scale without limit. We compete in the world's fastest-growing software segment & we are growing at record pace with customers spanning the globe.
As the health & safety of our teams is always a primary concern, we are currently a primarily remote workforce worldwide. Officially, our headquarters is in New York City (on Wall Street) with additional hubs in Canada, Europe & Asia.
As a Content Manager, you will be an essential member of our editorial & creative team, helping to create & polish our internal & external communications. Day-to-day work will primarily be editing & cross-team collaboration, with some writing.
Work closely with Senior Content Manager to ensure consistent copy quality across a large volume & variety of assets produced by Marketing teams
Work closely with visual designers to ensure brand & messaging consistency across all assets produced by the organization
Edit training materials & automation/technology education course material (but no tech writing or technology product documentation)
Edit/proofread thought-leadership essays, white papers, blogs, etc.
Write and/or edit Marketing & Sales emails to external audiences
Summarize industry news & analyst reports & write related marketing campaign materials (website copy, emails, social media copy)
Proofread social media posts, advertising creative, & special projects
Edit video/audio scripts for audiences of business people & technologists
Coordinate & collaborate with publicity/media outreach team
Serve as supplementary copy editing/copy writing resource for all teams across the company, as bandwidth allows
Quickly establish constructive rapport & collaborate well across teams
absorb technical concepts quickly, ask smart questions & translate technology product knowledge to an informed audience
Estimate bandwidth accurately, manage shifting priorities as needed & stay on task despite frequent interruptions & multiple distractions
Qualifications / Experiences
Minimum 5 years of professional copy editing experience in news/media publications or business communications; additional copy writing or technical writing experience a plus
Minimum 3 years' experience in brand/corporate marketing, content marketing, social media marketing, public relations/media outreach, business-to-business (B2B) communications, or other area of corporate communications
[can be concurrent with copy editing experience]
A strong, clear & compelling personal writing voice, plus the ability to write for other voices, such as drafting executive statements or social posts for the brand
General affinity & enthusiasm for technology & innovation; BFSI sector a plus
Superb eye for detail