Events  Classes  Deals  Spaces  Jobs 
    Sign in  
Box // cloud content management
Austin, TX    Posted: Tuesday, June 18, 2019
Apply To Job

We're looking for an excited, hands-on individual to join the Revenue Operations team as a Collections Specialist. As a part of this position you will be required to work closely with our Business & Enterprise level customers to resolve any questions, concerns, or disputes to ensure timely payment of invoices. This role requires the willingness to work cross-functionally with all departments at Box including Sales, Customer Success, Engineering, & Marketing. A successful candidate must have the ability to operate effectively in a fast moving environment as well as the desire to contribute to a hardworking team dynamic.


  • Maintain customer & partner relationships to ensure timely payment of invoices.
  • Contribute to company collection goals as it relates to maintaining AR aging, increasing collection rates, & decreasing days sales outstanding.
  • Oversee daily cash application processes ensure all payments are applied against invoices in a timely manner.
  • Work closely with customer procurement teams to complete all necessary documentation to ensure timely payment.
  • Effectively communicate payment delays to internal leadership team & appropriately prioritize escalations.
  • Contribute to process & system improvements as Box continues to scale.
  • Help with any additional projects related to Revenue Operations & Finance as they arise.


  • BA/BS or equivalent in (Business Administration, Finance, Accounting plus)
  • 2 or more years of Accounts Receivables and/or Collections experience
  • 1 or more years of customer service experience is a plus
  • A friendly demeanor & enthusiasm for an operational, yet customer facing role.
  • Ability to practice good judgment while ensuring policy & processes are followed.
  • Self-motivated & self-managed - able to think independently, creatively, & opportunistically
  • Overly organized, great attention to detail, & strong verbal & written communication skills.

We are an equal opportunity employer & value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Apply To Job
© 2019 GarysGuide      About    Feedback    Press    Terms
Sponsor Gary's (World Famous) Red Tie