Together we're building a company that will endure & products people will love for generations to come.
We believe that people do their best in a culture that fosters inclusion, innovation, & success. Our values - Champion the Customer, Take the Lead, Run Together, Ack + Own & Bring Yourself - serve as the foundation of our collaborative & dynamic culture.
Whether it's conducting a retrospective, participating in our bi-annual hack weeks, cranking out a new product feature, supporting our two PagerDuty bands, or doing our day to day work, Dutonians live & breathe these five values every day. Together, we solve real customer issues & fulfill our mission of connecting teams to real-time opportunities & elevate work to the outcomes that matter.
We're building an inclusive workplace that represents the real, everyday people we support around the world. From how we build our teams to who sits in the boardroom, we hope you can see yourself at PagerDuty.
Lead a cross-functional account team in the development & execution of detailed account plans/strategies to grow existing relationships AND secure new logo customers (e.g. Marketing, Solution Consulting, Customer Success, Business Value, ISRs, BDRs & partner teams)
Maintain hyper focus on identifying pain in a customer's environment & develop a business-orient point of view that compels them to act to solve for it
Generate revenue by selling, managing, & developing existing client relationships
Continuously connect the dots within your account base to develop broad relationships & engagement across targeted teams & leadership
Ability to drive an AND business, which mates our frictionless, transactional sales model with a strategic, large deal selling motion, where each is applicable
Prioritize opportunities & coordinate your internal team to provide the best customer experience & ensure 100% satisfaction
Meet & exceed monthly, quarterly, & annual quota
Use our sales methodology & processes optimally for all lead management & sales forecasting
Foster & accelerate strong eco-system partner relationships to expand market coverage, awareness & penetration within your territory
Dedication to conducting pipeline generation & account research