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Via // on-demand transit
New York    Posted: Friday, October 16, 2020
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As a Partner Operations Principal, you will shape Vias broader operational approach to all of its deployments, helping to define our strategy when it comes to refining, optimizing, & launching service operations. This includes gaining exposure across a variety of commercial & operational disciplines (sales, supply economics, marketing, product, user engagement, pricing, etc). You will join a relatively new team, composed of experienced Via leaders to help lay the foundation for new infrastructure & processes to operate at scale. You will collaborate internally, with experts from across Vias teams, & externally, with our global platform partners using our technology for a variety of use cases. You will be afforded a very high level of ownership, taking on responsibility of strategic deployments & advising on their growth & operational development.

What You'll Do

  • Working cross-functionally with leaders from across the organization including Partner Success, Sales, Business Development, Expansion, Operations & Growth teams
  • Tap into Vias in-house operational knowledge base to help partners get the most out our technology, connecting our partnerships business to our operational know-how & expertise
  • Interface with strategic partners directly, speak to their service operations, offer insights & analysis, source feedback, & manage expectations effectively
  • Develop & maintain executive reports, dashboards, & resources that track key metrics for our partners & enable us to scale our efforts & teams reach
  • Assess the immediate & long term impact of operational changes, partner strategy shifts, & service design updates
  • Support Sales team by leveraging key learnings from active services to win new deals

Who You Are

  • Effective at managing multiple tasks simultaneously & comfortable taking on responsibility
  • Problem solver; you dont accept the status quo & are always looking for creative solutions
  • Highly analytical & a good communicator. You can not only knock out a complex analysis, but can quickly distill key insights & always find the right tone.
  • Possess the interpersonal skills to work quickly across multiple teams, geographies, & stakeholders 
  • At least 2 years of work experience, likely at a high-growth startup, established tech company, consulting, or financial firm
  • Experienced with technical tools (e.g., Tableau, Excel, SQL) & a willingness to further develop this skill set 
  • High level of communication & professionalism

What Catches Our Eye

  • Have a Master in Business Administration (MBA)

Were Via, & we build technology that changes the way the world moves. Our guiding principle is simple: we know that the future of transportation is safe, dynamic, shared public mobility the kind that reduces carbon emissions across congested cities, compliments existing transit infrastructure, & provides everyone with accessible, efficient, & affordable ways of getting around. Through intelligently designed operating systems & sophisticated routing algorithms, we build localized & customizable solutions for each & every one of our global partners (100 & counting, last we checked)

Long story short: were very proud to be championing the transportation evolution of cities around the world & modernizing mobility. Ready to join the ride?

 Via offers above market compensation packages & benefits, including equity, health insurance, & relocation assistance.

 Via is an equal opportunity employer.

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